Technology evolves, but it is talent that turns it into progress.

By Isabel Mariella Figueroa de Rolo
Founder & Editorial Director, Factor de Éxito

In a world where digital advances at dizzying speed, we face an undeniable truth: digital transformation is not an option—it is a necessity. Yet there is something this revolution cannot—and should not—replace: the human factor.

Technology evolves, but it is talent that turns it into progress.

In this international edition of Factor de Éxito, we explore the intersection where human capital and technology converge to redefine the present and build the future. From voices leading digital banking, to experts in artificial intelligence applied to recruitment, to leadership mentors who understand that without human skills there is no sustainable innovation, one transversal truth emerges: digital transformation is only as deep as the talent that drives it.

According to a McKinsey & Company study, 87% of organizations worldwide already face digital skills gaps, and 61% report that these gaps have become more critical since the pandemic. Meanwhile, the World Economic Forum projects that more than 40% of current job skills will change by 2027 due to the rise of automation, artificial intelligence, and machine learning.

This forces us into a vital reflection: those who do not embrace digital transformation will be replaced by those who are prepared to lead it.

It is not only about learning new tools, but about relearning how we lead, how we communicate, and how we solve problems in ever-changing environments. The most successful companies are not those that invest the most in technology, but those that train, value, and listen to their people. Because even the most sophisticated AI requires purpose, context, and ethics—and only humans can provide that.

In this special edition, the testimonies we share reflect a cultural shift that is no longer the future but the present. From major cities to emerging regions, from disruptive startups to established corporations, we see how human talent is the true engine of digital transformation.

Today more than ever, leadership is defined by the ability to adapt and to keep learning. Those who develop technical skills but fail to cultivate strategic and human vision will fall short. That is why, at Factor de Éxito, we are committed to highlighting those who are leading this new era with the understanding that technology is the means, but talent is the end.

This edition is a tribute to those who are changing the rules of the game. To those who understand that there is no digital transformation without human transformation. To the leaders of today who are already building the future.